Delivery Information

Delivery Information:

At YarnsByPost, we strive to fulfill all orders as quickly as possible. During busier periods, there may be a slight delay of a couple of days. If you need your items urgently, we recommend selecting our PRIORITY next-working-day courier option.

For STANDARD orders, both the FREE delivery and paid options, we process them in numerical order.

Please refer to our delivery services information, but if you can't find what you're looking for, feel free to reach out to us via email at info@jodylongknits.com or by phone on 02392350358.

UK Orders:

STANDARD Evri UK (tracked):

FREE delivery for orders over £30.
£2.95 charge for orders under £30.
Delivery is not guaranteed next day, but most orders arrive within a couple of days. Please allow up to 10 days for delivery.
Parcels sent to the Highlands, Islands, and remote areas may take longer to arrive.
For large, heavy, or high-value orders, we may upgrade delivery to an insured next-working-day courier service at no extra cost.
STANDARD Royal Mail UK Tracked 24 (tracked):

FREE delivery for orders over £30.
£3.45 charge for orders under £30.
Delivery is not guaranteed next day, but most orders arrive within a couple of days. Please allow up to 10 working days for delivery (this is a time limit imposed by Royal Mail).
These orders can be sent to all postcodes in the UK, including Northern Ireland.
For large, heavy, or high-value orders, we may upgrade delivery to an insured next-working-day courier service at no extra cost.
PRIORITY DPD UK Next Working Day (tracked):

£5.95 charge for all orders.
Available for UK mainland only.
Orders received before 2pm (Monday-Friday) will be dispatched the same day for next working day delivery via DPD courier.
Please note that we cannot guarantee next day delivery, as courier delays may occur.
Orders placed on Fridays will be delivered on the following Monday, and orders placed over the weekend will be sent on the following Monday for delivery on Tuesday.
Delivery to Scottish Highlands & Islands and certain postcodes may take 2-5 working days. Deliveries to Northern Ireland and Isle of Man may also take 2-5 working days. Couriers do not deliver to P.O. box addresses.
International Orders:

EVRi International (tracked):

Currently available only for Ireland.
This option was introduced due to delays with Royal Mail International caused by a Cyber-Attack in January.
Royal Mail International (untracked):

Most international orders are sent via Royal Mail.
Maximum weight per package is 1.8kg. For orders weighing more than 1.8kg, additional charges may apply.
Delivery usually takes 7-14 working days, but it may sometimes take longer.
We ask international customers to wait for 6 weeks before considering a parcel as missing, as we have observed parcels arriving during this timeframe.
Please note that Royal Mail International packages do not have tracking numbers.
DHL Express International (tracked):

Available for certain countries.
Orders received before 1:30pm GMT/BST (Monday-Friday) will be dispatched the same day.
For shipping costs, we charge based on the parcel weight and dimensions.
Couriers do not deliver to P.O. box addresses, and delivery may be delayed due to UK Bank Holidays.
Please note:

We only ship orders from Monday to Friday; there is no postal pickup on weekends.
Customs duties, taxes, and charges may apply for international orders. These fees are the responsibility of the customer, and we recommend contacting your local customs office for more information.
Prices on our website are in Pounds Sterling. For international orders, you will be charged in Pounds Sterling, and your credit card company or bank will convert the amount into your local currency.
We have shipping options available for various countries. Please check the list provided to see if your country is available for shipping.
If you have any questions or need assistance, feel free to contact our customer service team at info@jodylongknits.com before placing your order.